Refund Policy

Refund Eligibility

Due to the digital nature of our educational products, all sales are considered final. However, we understand that exceptional circumstances may arise. Refund requests will be considered on a case-by-case basis within 7 days of purchase.

Refund Conditions

Refund requests may be considered if:

• The request is made within 7 days of purchase
• You have not downloaded or accessed the digital content
• There was a technical issue preventing access that we were unable to resolve
• There was an error in the purchase process (e.g., duplicate charge)

Non-Refundable Situations

Refunds will not be provided for:

• Change of mind after accessing the content
• Dissatisfaction with educational content (as content is clearly described before purchase)
• Failure to achieve desired trading results (as we make no guarantees)
• Requests made more than 7 days after purchase
• Technical issues on your device or network that are not related to our service

Refund Process

To request a refund, please contact us through the contact information provided on our website. Include:

• Your order number or transaction ID
• Date of purchase
• Reason for refund request

We will review your request and respond within 5-7 business days. If approved, refunds will be processed to the original payment method within 10-14 business days.

Chargebacks

If you file a chargeback or dispute with your payment provider without first contacting us, we reserve the right to deny future purchases and may take additional action to protect our business.

Digital Product Nature

Please note that our products are digital educational materials delivered instantly upon purchase. Once you have accessed or downloaded the content, the product has been delivered. This is standard practice for digital products.

Contact for Refunds

For refund inquiries, please contact us through the contact information provided on our website. We are committed to fair resolution of any issues.